Login

Setting/Changing password

You will need to disable popup blockers for the site before starting this process.

When logging on for the first time you can register with your email and set password

You need to click on the “sign in / sign up” button:

You will then be asked to log in, for existing users, or sign-up for new users

Clicking sign up now brings up the following window:

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 After inputting your email click send verification code.

You will receive an email with your verification code in it. The mail will come from msonlineserviceteam@microsoftonline.com, please check your spam folder in case you don’t receive it straight away

Input the verification code, and you can set your password. The password requirements are that it must be 10-16 characters long and contain at least one of:

• Lowercase
• Uppercase
• Digit
• Special character

Input your name and you will be able to log in.

You will then be presented with the following screen: Please check the terms and conditions

If your password has expired, you will receive a message, "The password has expired", after entering your login details please click the "Forgot your password?" link and follow the instructions as if you have forgotten your password (below).

If you have forgotten your password you can request a new one, by clicking “forgot your password”

You will then request a new verification code and

Once verification code is entered you can change your email or password.

You can then confirm your new password.

If you wish to change your password, simply log out and then when you go to login follow the “forgot password” instructions.

If your company admin resets your password you will receive an email similar to this:

Again follow the forgot password instructions.